You should also select a theme color and position for the live chat box so as to ensure that it blends in with your website design.
It may take some time to set up and get acquainted with your live chat plugin of choice.
Created by Formilla, a company that focuses on communicating with potential and current customers, Live Chat is another option to consider when you want to add live chat to your site.
From the dashboard, you can monitor all traffic and initiate a chat whenever you feel a visitor needs assistance.
Once you have installed Chaty, you can select up to 2 different chat channels on the free plan or up to 25 different chat channels on the paid plan.
To increase the engagement rate, Chaty offers adding a custom call-to-action message near the chatbox.