Amazon Connect provides several resources to help you add chat to your website.
Actually, they do use live chat! Even if you call them directly, you'll speak with a bot before you hear from a real person.
For example, for this branch you might just want to run a Disconnect block and end the chat.
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For instance, for a 25-hour duration chat, it's possible for the customer to resume a chat after 24 hours and 58 minutes, and then be cut off after two minutes because the conversation ends at the 25-hour limit.
What if my Service Provider is not Responding to my Emails? Contact Amazon Via Social Media Platform Live Chat If you have a missing shipment, a small issue with an Amazon device, or are having trouble making a purchase, try using social media to contact Amazon.